Because the cruise experience is a complete offering of activity, dining, entertainment, and adventure, the SmartTouch system is a perfect, integrated solution for cruise lines looking to give their guests more control and convenience. All pertinent services are at your guests' fingertips, in the privacy of their rooms: Room service, Concierge, Valet, Housekeeping, Dining, events, and any other services you offer.

With robust, commercial-grade touch screens in each cabin, cruisers are able to stay better informed about events, schedules, and daily offerings. Cruise lines are able to better communicate with their guests, giving management opportunities to up sell amenities, services, and extras to enhance the guest experience.
  • SmartTouchsm optimizes guests' experience by giving them privacy, control, convenience, and accuracy.
  • Offers a true competitive advantage.
  • Our software is configured to each ship and its amenity offerings - and its design is an extension of your brand: including logos, colors, and imagery.
  • Our data reporting functions give detailed feedback to management to monitor what is selling, what services guests are using most, what specials are attracting the most response.
  • An efficient and robust CMS interface allows you to eliminate printing and production costs and update and customize your offerings whenever you desire.
  • Because SmartTouchsm functions completely independently of your pre- existing property management software, integration is seamless.
  • No capital investment is required. Incentient owns, installs, and services all touch-screen units.
As Seen in The New York Times
In Tony May’s new SD26 restaurant on East 26th Street, customers in the lounge, the fine dining space and private dining rooms will have access to some 1,000 labels using a 9-by-5-inch wireless high-definition color touch-screen device similar to a tablet computer. Read more
Data Mining
Our data reporting functions give detailed feedback to management.

Optimize Your Guests' Experience
SmartTouch optimizes guests' experience by giving them privacy, control, convenience, and accuracy.