As Seen in The New York Times
In Tony May’s new SD26 restaurant on East 26th Street, customers in the lounge, the fine dining space and private dining rooms will have access to some 1,000 labels using a 9-by-5-inch wireless high-definition color touch-screen device similar to a tablet computer. Read more
South Gate Becomes First New York City Restaurant To Launch Custom Designed Ipad Wine Tablets
Hotel Interactive / July 26, 2010... South Gate has created custom wireless iPad wine tablets exclusively designed to navigate its extensive wine list. The new iPad wine tablet features the SmartCellar application designed by the New York-based company Incentient. ...
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Designing for New Revenue: Leveraging Display-Based Automation
Smarter Hotelier / July 1, 2010... In-room displays are arguably one of the best technologies for the delivery of targeted messages, special offers and pertinent guest information. The in-house guest has immediate needs and potential wants, many of which arise while the traveler is in his or her room. ...
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Early check in: Tomorrow’s hotel room today
MSNBC / June 22, 2010... The SmartTouch system from Incentient LLC focuses on the bigger guest-services picture. Using its touch-screen panel, you’ll be able to access all manner of hotel services, from room service and the bell desk to on-site restaurants and spa facilities....
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Check Out the iPad-Powered Wine List at Barbacco
Grub Street San Francisco / June 16, 2010... The iPads have arrived at Barbacco, and thanks to a new app developed especially for restaurants, their entire wine cellar is now available to peruse in living, interactive, touch-screen Technicolor....
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Barbacco’s wireless wine list
Inside Scoop SF / June 1, 2010... Barbacco, the open-collared sister to the Financial District’s Perbacco, is unveiling a fleet of handheld touchscreen wine devices to help diners navigate its 105-bottle list....
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The fully wired restaurant
MonkeyDish / June 2010... Overlooking Madison Square Park in New York City, SD26 is bristling with the latest technology everywhere from the dining room to the kitchen to the ceiling. "We have been using computers in the back of the house for years. Now we are bringing that technology to the front of the house." ...
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Wine Pad
Flickr / June 2010... This slick little device lets you easily browse an immense wine list. I could imagine a lot of restaurants switching to this sort of thing. ...
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Incentient’s SmartCellar Application Now Coast-to-Coast With Launch in Three New Restaurants
Great Taste / May 2010... Incentient continues to revolutionize the dining experience with the convenience of SmartCellar, an eco-friendly and wireless wine list....
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An Evolution to a Hot Spot for Cuisine
NY Times / May 2010... The bar features PDA-like devices that display the entire 1,000-wine list, sorting by appellation, provenance and dryness....
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10 Things You Need to Know
Food Network Magazine / March 2010... Diners t New York City's SD26 use a Game Boy sized device that sorts wine by color, country, varietal or price....
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Hospitality Trends for 2010 – General Themes
Andrew Freeman & Co. / 4th Quarter 2009... Hotels and restaurants operate touch-screen interfaces for check-in, placing orders and user-guided guest education. Everything is paid for with the swipe of a card. Reach out and touch someone....
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SD 26 shakes up dining with junior portions
New York Post / October 21, 2009... But the most compelling one has gone overlooked in the buzz over Marisa May's conversion to brunette; executive chef Odetta Fada’s "taste-testing" trip to Italy; the "soaring" design by Massimo Vignelli; and an electronic wine-list gadget that’s hard to stop playing with....
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Incentient launches interactive wine list
Wolrd Interior Design Network / September 24, 2009... Using Incentient's patent-pending SmartTouch technology, SmartCellar is completely multi-lingual and can be reproduced in up to 150 languages for restaurants that cater to an international crowd....
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Incentient launches SmartTouch interactive wine list
Canadian Pizza Mag / September 22, 2009... The SmartCellar makes wine selection simple enough for the novice, and detailed enough for even the most seasoned connoisseurs. The interface can be customized to meet the look and feel requirements of individual restaurants....
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NYC restaurant launches Incentient's self-service, touchscreen wine list
Self Service World / September 21, 2009... At SD26, the electronic wine list will allow our customers to easily and intuitively navigate our expansive collection of more than 10,000 bottles. SD26's innovative approach to wine selection and SmartCellar's customizable wine program makes finding the perfect wine for every meal more enjoyable and accessible for all wine lovers...
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Incentient Launches SmartTouch Interactive Wine List
Long Island Business News / September 14, 2009... Incentient, the transaction services company specializing in bringing clients closer to their customers, today announced the launch of SmartCellar, the newest product in their SmartTouch(SM) series of touch-screen technology applications...
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One Restaurant's Smartcellar Is the Future of Wine Lists
Long Island Business News / September 9, 2009... A recently designed touch-screen wine list dubbed Smartcellar by the Long Island tech company will be presented to diners at an upscale Manhattan restaurant scheduled to open next week...
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One Restaurant's Smartcellar Is the Future of Wine Lists
NBC New York / September 3, 2009... Smartcellar gives diners and sommeliers a wealth of searchable information, including what region and vineyard a bottle of wine is from, its price, producer, and whether or not it's out of stock...
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Smartcellar- the smart wine list
Trends Updates / September 3, 2009... The handheld device called Smartcellar was designed by Incentient, New York, to keep track of inventory, but it quickly became more than that. This intuitive and simple to use device helps the diner to choose through categories: 'red', 'white', 'dessert', 'dry sparkling' and rose and gives information including vineyard, region, price, producer and whether it's in stock...
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A New Best Friend for the Sommelier
NY Times / September 1, 2009... Stefano Milioni, the restaurant's wine consultant, said the computerized system, called Smartcellar, was designed by a Jericho, N.Y., company, Incentient, to instantly remove inventory when labels sell out...
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Incentient Hopes To Smarten Up Hotel Rooms
PC Today / September 2009... Incentient, which "designs and implements proprietary gateways" to enhance business-customer transaction experiences, has announced details of its new multilingual SmartTouch system for potential use in hotel rooms...
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Checking In: Moscow Leads Euro Hotel Pipeline
Business Travel News / July 27, 2009... New York-based technology company Incentient has developed a new touchscreen device that provides hotel services without the need for human intervention. Guests can access a number of services from the panel, including room service, housekeeping, transportation services and meeting information...
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Here Comes 'SmartTouch' For Hospitality Industry!
BPO Times / July 1, 2009... With a few touches on the screen, guests can order room service, schedule spa services, have their car retrieved from valet parking, request reservations at hotel-recommended restaurants, request bell services, request housekeeping to pick-up laundry, as well as access numerous other hotel services. Guests are provided real-time updates on the status of their service requests...
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Incentient launches SmartTouch screen for in-room hotel service
Self Service World / June 30, 2009... The SmartTouch wireless glass panel is placed in the hotel room and offers rotating images of the hotel, selected food offerings based on time of day and an entire suite of services. Completely multilingual, the entire application can switch to the guest's requested language with a touch of the screen...
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Incentient to Alter Guest Relations in Hospitality Sector
Business Week / June 30, 2009... Incentient, the company bringing guest empowerment technology to the hospitality industry, today announced the launch of SmartTouch(SM), a glass touch-screen panel, utilizing proprietary software that allows guests direct access a full range of guest services without human intervention...
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Touchscreen trend takes off
CNNMoney Fortune / June 29, 2009... Incentient, a Jericho, N.Y., startup, aims to put a touchscreen terminal in hotel rooms. The touchscreen panel would give guests the ability to order room service, contact the valet, make a spa appointment or check out -- all electronically...
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Hotels placing room service menus online
USA Today / May 22, 2009... Online menus offer more detailed information about food choices, including photos and daily specials, and allow guests to bypass phone chats with kitchen attendants. For hotels, the new technology means freeing employees from the phones for other chores and creates opportunities for "upselling" with recommendations...
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Hotels Offer Guests the Latest Technology Tools
NY Times / November 10, 2008... Yet one challenge for hotels is making sure guests are comfortable using the technology and not being forced to wrestle with products that are too complex. That is particularly the case with guestroom amenities, because customers staying for just a night or two do not have the time, or the patience, to master a complicated process to accomplish a generally simple task like finding a television channel...
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