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In Tony May’s new SD26 restaurant on East 26th Street, customers in the lounge,
the fine dining space and private dining rooms will have access to some 1,000 labels
using a 9-by-5-inch wireless high-definition color touch-screen device similar to a tablet computer.
Read more
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  Andrew Freeman & Co. / 4th Quarter 2009... Hotels and restaurants operate touch-screen interfaces for check-in, placing orders and user-guided guest education. Everything is paid for with the swipe of a card. Reach out and touch someone.... Read More  New York Post / October 21, 2009... But the most compelling one has gone overlooked in the buzz over Marisa May's conversion to brunette; executive chef Odetta Fada’s "taste-testing" trip to Italy; the "soaring" design by Massimo Vignelli; and an electronic wine-list gadget that’s hard to stop playing with.... Read More  Wolrd Interior Design Network / September 24, 2009... Using Incentient's patent-pending SmartTouch technology, SmartCellar is completely multi-lingual and can be reproduced in up to 150 languages for restaurants that cater to an international crowd.... Read More  Canadian Pizza Mag / September 22, 2009... The SmartCellar makes wine selection simple enough for the novice, and detailed enough for even the most seasoned connoisseurs. The interface can be customized to meet the look and feel requirements of individual restaurants.... Read More  Self Service World / September 21, 2009... At SD26, the electronic wine list will allow our customers to easily and intuitively navigate our expansive collection of more than 10,000 bottles. SD26's innovative approach to wine selection and SmartCellar's customizable wine program makes finding the perfect wine for every meal more enjoyable and accessible for all wine lovers... Read More  Long Island Business News / September 14, 2009... Incentient, the transaction services company specializing in bringing clients closer to their customers, today announced the launch of SmartCellar, the newest product in their SmartTouch(SM) series of touch-screen technology applications... Read More  Long Island Business News / September 9, 2009... A recently designed touch-screen wine list dubbed Smartcellar by the Long Island tech company will be presented to diners at an upscale Manhattan restaurant scheduled to open next week... Read More  NBC New York / September 3, 2009... Smartcellar gives diners and sommeliers a wealth of searchable information, including what region and vineyard a bottle of wine is from, its price, producer, and whether or not it's out of stock... Read More  Trends Updates / September 3, 2009... The handheld device called Smartcellar was designed by Incentient, New York, to keep track of inventory, but it quickly became more than that. This intuitive and simple to use device helps the diner to choose through categories: 'red', 'white', 'dessert', 'dry sparkling' and rose and gives information including vineyard, region, price, producer and whether it's in stock... Read More  NY Times / September 1, 2009... Stefano Milioni, the restaurant's wine consultant, said the computerized system, called Smartcellar, was designed by a Jericho, N.Y., company, Incentient, to instantly remove inventory when labels sell out... Read More  PC Today / September 2009... Incentient, which "designs and implements proprietary gateways" to enhance business-customer transaction experiences, has announced details of its new multilingual SmartTouch system for potential use in hotel rooms... Read More  Business Travel News / July 27, 2009... New York-based technology company Incentient has developed a new touchscreen device that provides hotel services without the need for human intervention. Guests can access a number of services from the panel, including room service, housekeeping, transportation services and meeting information... Read More  BPO Times / July 1, 2009... With a few touches on the screen, guests can order room service, schedule spa services, have their car retrieved from valet parking, request reservations at hotel-recommended restaurants, request bell services, request housekeeping to pick-up laundry, as well as access numerous other hotel services. Guests are provided real-time updates on the status of their service requests... Read More Self Service World / June 30, 2009... The SmartTouch wireless glass panel is placed in the hotel room and offers rotating images of the hotel, selected food offerings based on time of day and an entire suite of services. Completely multilingual, the entire application can switch to the guest's requested language with a touch of the screen... Read More  Business Week / June 30, 2009... Incentient, the company bringing guest empowerment technology to the hospitality industry, today announced the launch of SmartTouch(SM), a glass touch-screen panel, utilizing proprietary software that allows guests direct access a full range of guest services without human intervention... Read More  CNNMoney Fortune / June 29, 2009... Incentient, a Jericho, N.Y., startup, aims to put a touchscreen terminal in hotel rooms. The touchscreen panel would give guests the ability to order room service, contact the valet, make a spa appointment or check out -- all electronically... Read More  USA Today / May 22, 2009... Online menus offer more detailed information about food choices, including photos and daily specials, and allow guests to bypass phone chats with kitchen attendants. For hotels, the new technology means freeing employees from the phones for other chores and creates opportunities for "upselling" with recommendations... Read More NY Times / November 10, 2008... Yet one challenge for hotels is making sure guests are comfortable using the technology and not being forced to wrestle with products that are too complex. That is particularly the case with guestroom amenities, because customers staying for just a night or two do not have the time, or the patience, to master a complicated process to accomplish a generally simple task like finding a television channel... Read More |
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