Based in Plainview, New York, Incentient is a transaction services company that is beginning to modernize the hospitality industry in its entirety. In the past year, Incentient has developed its groundbreaking SmartTouch^sm system that allows guests to directly control their hotel experience, from room service to housekeeping, within the comfort of their own rooms using a simple touchscreen. As its client base extends to the restaurant industry, Incentient is at the forefront with SmartCellar, its just-released product for venues that are serious about their wine.

SmartTouch
SmartTouch delivers guests a richer hospitality experience. We use 100% wireless touchscreens, ranging from portable form factors (such as the Apple iPad) up to 22” (and beyond) stationary units. Our proprietary software, based in HTML, offers opportunity for boundless content and customization. Utilizing state-of-the-art touch technology, the sleek, brand-customizable units have no hard-key buttons or controls to confuse guests, and the simple, intuitive interface is completely multi-lingual.

The application environments are virtually unlimited. Currently, we are marketing SmartTouch to hotels, resorts, restaurants, cruiselines, theaters, and sporting arenas throughout North America, Europe, the Middle East, and Asia.

SmartCellar
SmartCellar is a state of the art winelist, on an Apple iPad. With full high-resolution color display and a wireless network connection, it’s designed to be easily read and operated by your guests. Incentient will upload your winelist to our database and work with your sommelier, wine director, or restaurant manager to create the unique wine experience you have worked hard to create for your guests. Incentient will custom design the look and feel of your winelist specific to your brand, leveraging your logo, color palette, and photography.

The return on an investment in SmartCellar goes deeper. Our data reporting functions give detailed feedback to management by monitoring what is selling and what wines guests are browsing. Incentient provides clients with secure, password-protected administrative access that allows managers and sommeliers to make updates or changes and access information from any computer anywhere in the world, anytime.