SmartTouch – Virtual Concierge Software & Hotel Technology
We live in a world driven by technology – guest expectations are higher than ever. Instant gratification, immediate response, information and highly personalized solutions are required. Incentient’s intuitive, patented software technology delivers a cutting edge luxury experience for your guests that guarantees a greater uptake of amenities and venue services…Increase guest satisfaction with Incentient’s integrated electronic digital solution.
Pre-Arrival – SMS
Mobile Concierge Software
Bookings / Reservations / Orders
Instant, Autonomous Content Management, Accessible across Multiple Touch Points – Website, iPad/Tablets, Mobile Devices – Showcase the Best Your Property Has to Offer!”
Enhance the Guest Experience
Exceptional hotels around the world have installed Incentient’s guest-facing technology to provide direct access to the entire array of hotel services and amenities. With a touch of a finger, guests can request access to all resort amenities including but not limited to: Room Service/Features – Concierge Services – Spa Offerings – Bell Services – Valet Services – Local Attractions – Book Tee Times, Restaurant Reservations & Information (on and off property), Shopping Information – Housekeeping Services and more…
Optimize Staff Efficiencies
Incentient will design your in-room application to work in direct response to your guest profile and staff culture. Requests for services and amenities are handled efficiently through SmartTouch, freeing up staff to spend quality time with your guests in the moments they most expect and need the highest level of service.
Traditional compendiums can cost upwards of $40k per year. In-room marketing materials have to be kept up to date, not to mention the burden placed on staff to do so. Eliminate production costs, replace all printed collateral in the guest rooms. Another way to go green and conserve waste. Instantly update property information and guest-facing content. Incentient SmartTouch brings services and amenities to life, leveraging today’s most engaging technology. Watch your overhead decrease while your revenues soar. We have the data to prove it.”
Expanded Marketing Services
Need assistance with branding, design, network configuration? Incentient is a full-service agency that can help you optimize every aspect of your brand and your digital experience.