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Who we are

We were first-to-market with interactive guest-facing technology in the hospitality space. We pioneered Apple iPads in hospitality environments, installing in-venue two weeks after the very first iPad product launch. Incentient has led innovation in the premium hospitality space since our founding in 2004. In 2011, we were recognized by Fast Company as one of the World’s Most Innovative Companies.


Incentient continues to design, develop, install and support, bespoke interactive guest experience technology solutions for discerning premium hospitality venues of every kind:

  • virtual hospitality and concierge software

  • digital wine lists-global wine, beer and spirit database - interactive restaurant menus

  • brand and hospitality website development

  • premium arena fan experiences

  • public space digital signage

  • in-office health care applications


Our SmartTouch and SmartCellar platforms offer clients a suite of interactive solutions that work together to enhance the guest experience, eliminate printing costs, streamline processes, leverage brands, empower management, and drive additional revenue to the bottom line.

“We exist at the perfect intersection of technology and personal service."


Jennifer Martucci, CEO / Co-Founder, Incentient

Who we serve

We've worked with some of the biggest names in the hotel, resort, and travel industry: Hilton, Starwood, Westin, Wynn, MGM, Auberge Resorts, Delta Airlines, and Aramark.

We've also collaborated with some of the world's top chef's in the restaurant space: Gordon Ramsey, Michael Symon, Giada, Charlie Palmer, José Andres, and Todd English.

And don't worry, we also love working with smaller independently minded clients who share our passion for excellence in hospitality!

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